All references on this website to Laser Shark Designs, refers to Laser Shark Designs Pty. Ltd.
This website is owned and provided by Laser Shark Designs Pty Ltd. (ABN 14 301 790 276) and may be used for informational purposes only. By using (i.e. ordering / browsing) the site or downloading materials from the site, you agree to abide by the terms and conditions set forth in this notice. If you do not agree to abide by these terms and conditions do not use the site or download materials from the site.
Prices currently do not include GST and there is no GST charged on our products at this stage.
Please note that any non-Australian customers should be aware of any import and customs fees for their country as I will not be paying those on behalf of the customer.
I will provide you with a screenshot of the final design of projects before committing to cutting the design. Once you approve the design, I will proceed with the cut. Unfortunately, because the process is irreversible, I will only accept a return or offer a refund if the end product is faulty. Any quote for a custom order is valid for a period of 2 weeks only from date of issue.
What products we sell
Laser Shark Designs offers a range of products. I offer gaming aides (such as tokens and templates), table top wargaming scenery and puzzle kits. I also offer a custom design service.
Who these products are for
The various products available on this site are intended as aids for wargaming, display pieces or as puzzles. Due to the small components in some of the products, they are NOT suitable for children.
Guarantee and Warranties
Laser Shark Designs will guarantee the safe delivery of the products we sell. Due to the nature of the products I sell, I will only guarantee the quality of the product until you start using it. Once you start assembling or using the product, this changes the nature of the product sent to you. While I will try and assist where possible and am happy to replace damaged or broken pieces where they are faulty, this is only applies to any non-wargaming scenery kits. I will replace broken or damaged components free of charge should they be broken or damaged upon arrival. After that, I will charge the customer for replacement parts based on number, weight and postage.
Wargaming scenery kits are designed to be assembled as per the instructions, but due to their nature, I am aware that people will make their own modifications to them. As a result, I will not replace any parts for these kits unless they are broken upon receipt of goods.
Postage for any item being returned is at the customer’s expense.
At this time, orders of non-custom items will be produced to order. Payment is due prior to the commencement of production of your order. Non-payment will result in the order being cancelled. Items in your cart will be held for 60 minutes. If you do not complete your order before this time limit expires, your cart will be emptied.
For custom orders, a non-refundable deposit of half the estimated price for the project will be required before design work has started, but after the discussion about your requirements has been finished and you have confirmed that you wish to proceed. The remainder of the amount owing is due once the design has been finalised and you, as the customer, have approved the final design in writing.
At this stage, we only accept payment through PayPal. You are able to pay through PayPal using your credit card and do not need a PayPal account. We apologise for any inconvenience this may cause.
Refunds will be issued should Laser Shark Designs be unable to fulfil your order in a timely manner or should the product arrive damaged and no agreement can be reached between Laser Shark Designs and you, the customer, to resolve the issue in another manner.
Laser Shark Designs will not issue a refund if you decide you no longer want your order and it has already been cut.
Pricing may change as the cost of supplies and manufacture increase. Any change to price will be updated on the website.
I retain any designs I do on behalf of the customer as my own intellectual property. Any designs submitted to me will remain the property of the customer and I will not use them in any way other than to provide the customer with the product that is a result of their design.
Changes to terms
I reserve the right to alter these Terms and Conditions and they may change occasionally. Please regularly check these terms and conditions for any changes.